Historical Data Missing after EM migration to a new system

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Article ID: 196530

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Updated On:

Products

CA Application Performance Management Agent (APM / Wily / Introscope) CA Application Performance Management (APM / Wily / Introscope) INTROSCOPE DX Application Performance Management

Issue/Introduction

Historical Metrics are not available in WebView after migrating a standalone EM from one System to another identical system.

 

Cause

Location of introscope.enterprisemanager.smartstor.directory.metadata was not the same as the old/original server 

Environment

Release : 10.7.0

Component : APM Agents

Resolution

Corrected the location of the introscope.enterprisemanager.smartstor.directory.metadata and restarted the EM