Unable to process request- Server or Network error’

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Article ID: 196525

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Updated On:

Products

Clarity PPM On Premise

Issue/Introduction

We have recently upgraded from Clarity 15.5 to 15.8.1. After the upgrade when we open any time sheet we are getting error 'Unable to process request- Server or Network error’. We would like to know if any other customers are facing the same issue.

Environment

Release : 15.8.1

Component : CA PPM INTEGRATIONS & INSTALLATIONS

Resolution

There was some custom typo error in the timesheettemplate.xsl file