UIM reports are not published on a new CABI 7.1.1 server

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Article ID: 196496

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Products

NIMSOFT PROBES DX Infrastructure Management

Issue/Introduction

Installed a new CABI 7.1.1 on RHEL with the root account.

The cabi_external probe was deployed on the UMP machine.

Followed the steps found in this section of DX IM guide:

https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/it-operations-management/unified-infrastructure-management/20-1/installing/ca-business-intelligence-with-ca-uim/installing-and-upgrading-ca-business-intelligence-jasperreports-server-with-ca-uim/install-or-upgrade-for-an-external-ca-business-intelligence-jasperreports-server.html

Configure CABI Server for CA UIM


Additional installation steps are required to configure CABI Server to work with an instance of CA UIM.
Follow these steps:
1. Log in to the CABI server as the user who is configured to run the CABI Tomcat service.
2. Go to the filesystem of the robot with the cabi_external probe.
3. Copy the uim-cabi-overlay-installer.jar file in <UIM_installation>/probes/service/cabi_external/config/bin.
4. Add the file to the CABI Server root directory. Use the appropriate path for your operating system:

  • Windows: <CABI_Server_installation>/Program Files/CA/SC/CA Business Intelligence
  • Unix: <CABI_Server_installation>/opt/CA/SharedComponents/CA Business Intelligence

5. Run the installer on CABI Server: jre/bin/java -jar uim-cabi-overlay-installer.jar
6. Restart the CABI web server.

But the UIM reports are not published in CABI 7.1.1.

Environment

Release : 20.1

Component : UIM - CABI

Resolution

1. Delete the cabi_external probe and then redeploy it.

2. Then reconfigure the cabi_external probe as follow:

Change the cabi_url key value to the URL for the CABI Server.
The format is http://<cabi_server_name_or_IP>:<port>/<webapp>
where <webapp> is usually jasperserver-pro.

3. Deactivate and activate the cabi_external probe.

4. Follow the steps found in this section of DX IM guide:

https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/it-operations-management/unified-infrastructure-management/20-1/installing/ca-business-intelligence-with-ca-uim/installing-and-upgrading-ca-business-intelligence-jasperreports-server-with-ca-uim/install-or-upgrade-for-an-external-ca-business-intelligence-jasperreports-server.html

Configure CABI Server for CA UIM


Additional installation steps are required to configure CABI Server to work with an instance of CA UIM.
Follow these steps:
1. Log in to the CABI server as the user who is configured to run the CABI Tomcat service.
2. Go to the filesystem of the robot with the cabi_external probe.
3. Copy the uim-cabi-overlay-installer.jar file in <UIM_installation>/probes/service/cabi_external/config/bin.
4. Add the file to the CABI Server root directory. Use the appropriate path for your operating system:

  • Windows: <CABI_Server_installation>/Program Files/CA/SC/CA Business Intelligence
  • Unix: <CABI_Server_installation>/opt/CA/SharedComponents/CA Business Intelligence

5. Run the installer on CABI Server: jre/bin/java -jar uim-cabi-overlay-installer.jar
6. Restart the CABI web server.