Wily Collector not keeping connected.

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Article ID: 196489

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Updated On:

Products

CA Application Performance Management Agent (APM / Wily / Introscope) CA Application Performance Management (APM / Wily / Introscope) INTROSCOPE DX Application Performance Management

Issue/Introduction

Wily Connector (1 of 3): is not staying connected.  Data dumps and disconnects keep occurring until D: drive on server is filled with dumps.  Appears to be an issue with Java but not certain.

 

Environment

Release : 10.7.0

Component : APM Agents

Resolution

Suggested next steps

- Increase heap as discussed . Suggest up  to 20GB on MOM Collectors

- Upgrade cluster to latest HF -- # Hotfix 10.7.0-HF14 is the current release

- Possible add another collector

- Do a Backup , reinstall DB and do a restore. You may be able to clean tables but it is messy

- Cleanup Smartstor metrics

- Review clamps in apm-events-thresholds-config

- There may be OS tuning settings that your OS Admin can help you with