The mainframe WILYZOS address space requires a daily recycle to communicate with Introscope.

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Article ID: 196444

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Updated On:

Products

CA Application Performance Management Agent (APM / Wily / Introscope) CA Application Performance Management (APM / Wily / Introscope) INTROSCOPE DX Application Performance Management

Issue/Introduction

Communication between the mainframe and the distributed application stops daily when the CTG's are recycled (03:30hrs). As a temporary solution, I've started recycling WILYZOS around the same time (04:00hrs) in the morning so metrics are available to the users when they start work.

The configuration of WILYZOS is the same in our development environment as it is in the test environment, however, in test I do not see this issue. I would like to resolve this so I don't have to recycle the address space. Once recycled, data is transmitted successfully and reliably from the mainframe to the distributed application (Introscope).

I've checked the config files and logs but haven't found anything meaningful. Is this an issue Broadcom has seen before and can you suggest steps to resolve this behavior?


Environment

Release : 10.5

Component : APM Agents

Resolution

Issue was noticed from the Cross Enterprise APM side.  Network issues from the 25th to 27th on the EM side caused the customer to restart the WILYZOS.