Clarity PPM: Unable to Attach Files to Custom Field

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Article ID: 196396

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Updated On:

Products

Clarity PPM SaaS

Issue/Introduction

ERROR: The following files were not uploaded because their extensions are not allowed: [name of file.extension]

Resolution

Go to Administration > General Settings > System Options
In field: Authorized File Extensions

Either
1. Leave the field empty to allow upload of all file types or
2. List specified file extensions. If file extensions are listed, separated by commas, then the application will allow only these file extension types.