Logmon probe max restarts

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Article ID: 196374

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Updated On:

Products

NIMSOFT PROBES DX Infrastructure Management

Issue/Introduction

Logmon probe is going into max restart mode frequently. When i deactivate/active probe and validate security it comes up but after some time it goes into that mode again and it continues.

Cause

- unknown

Environment

Release : 9.2.0

Component : UIM LOGMON

logmon 4.11
robot_update 7.96

Resolution

  1. Updated robot to-> robot_update_9.20_HF15.zip
  2. Deactivate logmon.
  3. Save off the logmon.cfg. Also attach a copy of it so I can test it.
  4. rt-click and delete the logmon probe.
  5. Delete the entire logmon folder/files.
  6. Redeploy the logmon probe
  7. Stop it and restore the logmon.cfg you saved off.
  8. Activate it.

Check the logs after some time again to see if you are still getting max restarts.

In this case after 15 minutes, there was no re-occurrence of max restarts.