Parenthesis returned with date when selecting a date in the IT Analytics console

Products

• IT Analytics

Issue/Introduction

When a user runs a report and modifies either the Start or End date via the calendar icon selector and clicks View Report, either of the following error messages are returned:

The value provided for the report parameter 'pFrom' is not valid for its type (rsReportParameterTypeMismatch)

The value provided for the report parameter 'pTo' is not valid for its type (rsReportParameterTypeMismatch)

Environment

Release : 2.9.x

Component : Reports

Cause

This error is caused by the automatic inclusion of an extraneous close parenthesis to the selected date.

Resolution

Deleting the parenthesis enables the report to run properly with the selected date.

This is a known issue that will not be addressed due to IT Analytics reaching End of Support (EOS) status on December 31, 2022.