CABI components not working after changing to https

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)
• CA Unified Infrastructure Management On-Premise (Nimsoft / UIM)
• CA Unified Infrastructure Management SaaS (Nimsoft / UIM)

Issue/Introduction

After changing to https both UMP/OC and CABI servers we are now unable to access any cabi component, such as the operator console.

CABI component is accessible through cabijs url in https.
UMP/OC component is accessible through ump url in https.

Environment

• Release: 9.2.0 or higher
• Component: UIM - CABI

Cause

• Configuration entries are missing from wasp.cfg and cabi.cfg files

Resolution

The error message from the wasp.log is as follows:

Jul 14 17:00:16:829 ERROR [http-nio-80-exec-6, org.apache.catalina.core.ContainerBase.[wasp-engine].[localhost].[/cabijs].[jasperserver]] invoke() Servlet.service() for servlet [jasperserver] in context with path [/cabijs] threw exception [org.apache.tiles.impl.CannotRenderException: JSPException including path '/WEB-INF/jsp/templates/loading.jsp'.] with root cause
Jul 14 17:00:16:830 ERROR [http-nio-80-exec-6, org.apache.catalina.core.ContainerBase.[wasp-engine].[localhost].[/cabijs].[jasperserver]] java.lang.IllegalStateException: Cannot create a session after the response has been committed

This is discussed in below community thread. Can you please go through this can see if this helps to resolve this case.

https://community.broadcom.com/enterprisesoftware/communities/community-home/digestviewer/viewthread?GroupId=1315&MessageKey=d0a1a970-5b97-4ef4-beed-8296f947be41&CommunityKey=170eb4e5-a593-4af2-ad1d-f7655e31513b&tab=digestviewer 

After going through the entire communities document, here are the steps taken to effectively resolve the problem:

Added key in the cabi probe:


cabi_url = https://<hostname_of_cabi>/cabijs



Added path for cabi in UMP/OC wasp probe:


cabi = UIM Domain/primaryhub/robot_name/cabi



Adjusted settings on CABI wasp probe:


On setup:


data_engine = /UIM Domain/primaryhub/Pri-Hub-Robot/data_engine


cabi = /UIM Domain/primaryhub/Pri-Hub-Robot/cabi


On startup/opt


java_mem_max = -Xmx6g


java_mem_init = -Xms4g


dump_memory = -XX:+HeapDumpOnOutOfMemoryError



Restart cabi server robot.


Restart UMP server robot.