Unable to disable Network Threat Protection for all users via policy


Article ID: 196358


Updated On:


Endpoint Protection


After upgrade of Symantec Endpoint Protection (SEP) client to version 14.3 disabling Network Threat Protection or un-checking "Enable Firewall" via policy doesn't work for all users on the system.  If logged onto the system as an administrator, these options works


  • Managed SEP 14.3 client
  • Non administrator user logged onto the system
  • Policy set to "Allow the following users to enable and disable the firewall" to "All users"
    • This setting is in the Clients -> Policies (tab) -> Location-specific Settings -> Server control -> Customize -> under Network Threat Protection section of the Client User Interface Settings.


This issue is fixed in 14.3 RU1.  Upgrade to the latest release of SEP to resolve this issue.