Spectrum DB Restore Fails with SPC-DBS-20083: Error: Unable to open the database.

Products

• CA Spectrum
• CA eHealth

Issue/Introduction

Spectrum DB Restore Fails with SPC-DBS-20083: Error:  Unable to open the database.

Cause

The lock file is preventing database restore.

Environment

Release : 10.3.2+

Component : SPCCSS : Spectrum Core / SpectroSERVER

Resolution

1. Remove the .VNMDB.LOCK file from specroot/SS folder.

2. From spectrum/SS-Tools directory run the SSdbload command to restore the Spectrum SSDB:

Additional Information

Spectrum SSdbload Usage