missing services hosted on the API Gateway EPAgent

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Article ID: 196301

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Updated On:

Products

CA Application Performance Management Agent (APM / Wily / Introscope) CA Application Performance Management (APM / Wily / Introscope) INTROSCOPE DX Application Performance Management

Issue/Introduction

API Gateway EPAgent (API Gateway plugin with EPAgent) 

For one our API Gateway clusters, 

We do not see all of the services hosted on the API Gateway, one node will have more services displayed than the other node.

service epagent status shows "Agent is running"

Environment

Release : 10.7.0

Component : APM Agents

Resolution

In APM Webview, on each node,

under EPAgent -> Node-Name -> Gateway -> Services

We find that metric data is being reported good as we can see all the services nodes under each node in the API Gateway cluster.