Support for ecometer probe on Windows 2016

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Article ID: 196294

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Products

NIMSOFT PROBES DX Infrastructure Management

Issue/Introduction

Ee are implementing UIM + ecometer probe on a Customer site. This is a brand new setup so we're using the latest releases available. We planned the installation on Windows 2012 but Customer asked us to move to Windows 2016.
According to compatibility matrix UIM is supported on Windows 2016, ecometer probe is not as shown in:

https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/it-operations-management/unified-infrastructure-management/20-1/installing/product-compatibility/ca-uim-probes-support-matrix.html

I was wondering if this is just a problem of test on Windows 2016.

In a nutshell: can we install ecometer probe on a windows 2016 hub/robot? Will this be supported?

Environment

Release : 20.1

Component : UIM - ECOMETER_MONITOR

Resolution

In the field we have seen the ecometer_monitor probe run on Windows 2016 despite it not being listed in the probe support matrix.

ecometer_monitor is the same as DCIM 5.02 (rebranded).

https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/it-operations-management/ecometer-for-uim/5-0/release-notes/ca-ecometer-for-uim-probe-release-notes.html