CDD SaaS Advisory Notifications To PDL (Distribution List)

Article Id: 196293

Status: Published

Updated On: 30-07-2020 14:16

Products:

Automic Continuous Delivery Director SAAS , Automic Continuous Delivery Director

Issue/Introduction:

Can a team account can be added so that the entire team can receive important notifications from Broadcom without having each and every team member signing up on the site?

Cause:

Not all members of a team will be active on CDD, but they may be impacted by changes and it would be beneficial for outage notifications to reach them.

Environment:

Release : SAAS

Component : CONTINUOUS DELIVERY DIRECTOR SAAS

Resolution:

Register the PDL on https://support.broadcom.com
- Help with registration can be found here:
  - Registering a myBroadcom user account
  - Obtaining a Broadcom Support Site ID
Once the PDL is registered, go to https://support.broadcom.com -> Enterprise Software.
Login.
Go to My Tools -> Subscription
Search for: Automic Continuous Delivery Drctr Saas
Select "Product Advisories"

Additional Information:

Using the steps above will allow for you to sign up a PDL (Distribution List) to receive notifications when there is a planned CDD Saas outage. This way individual users don't need to register separately on the support site to receive notifications. Instead, who get's the notifications is controlled on your end by adding/removing users to/from the PDL. It is still recommended that CDD admins register (either individually or via a different PDL) so that they can subscribe to all notifications as well as open/manage cases.