CDD SaaS Advisory Notifications To PDL (Distribution List)

Products

• Continuous Delivery Director SAAS
• Continuous Delivery Director

Issue/Introduction

Can a team account can be added so that the entire team can receive important notifications from Broadcom without having each and every team member signing up on the site?  

Cause

Not all members of a team will be active on CDD, but they may be impacted by changes and it would be beneficial for outage notifications to reach them.

Environment

Release : SAAS

Component : CONTINUOUS DELIVERY DIRECTOR SAAS

Resolution

• Register the PDL on https://support.broadcom.com
  • Help with registration can be found here: 
    • Registering a myBroadcom user account
    • Obtaining a Broadcom Support Site ID
• Once the PDL is registered, go to https://support.broadcom.com -> Enterprise Software.
• Login.
• Go to My Tools -> Subscription
• Search for: Automic Continuous Delivery Drctr Saas
• Select "Product Advisories"

Additional Information

Using the steps above will allow for you to sign up a PDL (Distribution List) to receive notifications when there is a planned CDD Saas outage. This way individual users don't need to register separately on the support site to receive notifications. Instead, who get's the notifications is controlled on your end by adding/removing users to/from the PDL. It is still recommended that CDD admins register (either individually or via a different PDL) so that they can subscribe to all notifications as well as open/manage cases.