Default allocation changing back to 100 when updating Other Work team member using XOG

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Article ID: 196214

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Updated On:

Products

Clarity PPM SaaS Clarity PPM On Premise

Issue/Introduction

  • We are trying to update the custom field of other work team member using XOG. 
  • Field is getting updated but default allocation of the team member is being changed as 100%.

Environment

Release : All Supported Releases

Component : CA PPM SAAS XML OPEN GATEWAY (XOG)

Resolution

  • This is included in the read XOGs for other work, so if the read xog is used to extract the data, this issue shouldn't happen.
    • Make sure to keep the default allocation data in the XML when XOGing in
    • If using a separate write XOG, make sure sure default allocation in the write / input file.
      • See 12621 - How to XOG OUT Allocation of team staff

Additional Information

See KB: 141061 for tips on how to optimize use of Self Service for Clarity PPM