Connection and/or inventory update failure - vmware probe

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Article ID: 196192

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Updated On:

Products

NIMSOFT PROBES DX Infrastructure Management

Issue/Introduction

We are getting these alarms very frequently, and checked there was no issue on the vCenter, They were up and running fine.

Environment

Release : Any UIM release

Component : UIM - VMWARE

Resolution

Please also make sure you're using vmware-7.1.4-HF3 or later.

And make sure you check the sizing guidelines but you should have at least 2048/4096 java heap min and max configured. Its normally much higher for a larger environment. You can find sizing recommendations here:

https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/it-operations-management/ca-unified-infrastructure-management-probes/GA/alphabetical-probe-articles/vmware-vmware-monitoring/vmware-vmware-monitoring-release-notes.html#concept.dita_1190ac7f2dc54464b2a21bf8d8f0ca65abe0a432_ProbeSpecificEnvironmentRequirements

After configuring the memory, deactivate the probe then activate it.

 

Additional Information

Please open a ticket and request the latest Hotfixes for vmware probe

 

Vmware FAQs guide is attached as well.

Attachments

1596048835328__AIOps - DX Infrastructure Manager - VMware probe FAQs.pdf get_app