SDM: Service Point implementation question about hiding URL port values

Products

• CA Service Management - Service Desk Manager
• CA Service Desk Manager

Issue/Introduction

Setting up Service Point, wish to know  if it is possible to use a URL to Service Point which does not include the port number (http://SERVER1:9002/casm.html#/bui/home)?

Environment

Release : 17.3

Component : SERVICE DESK MANAGER

Resolution

One will either need to make a "friendly URL" that will mask the actual URL itself (including the port number) or reconfigure Service Point to operate from port 80 or 443 (for SSL).