SDM: Service Point implementation question about hiding URL port values

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Article ID: 196154

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Updated On:

Products

CA Service Management - Service Desk Manager CA Service Desk Manager

Issue/Introduction

Setting up Service Point, wish to know  if it is possible to use a URL to Service Point which does not include the port number (http://SERVER1:9002/casm.html#/bui/home)?

Environment

Release : 17.3

Component : SERVICE DESK MANAGER

Resolution

One will either need to make a "friendly URL" that will mask the actual URL itself (including the port number) or reconfigure Service Point to operate from port 80 or 443 (for SSL).