Compliance for ISO based on 9241-161:2016

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Article ID: 196123

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Updated On:

Products

CA Service Desk Manager CA Service Management - Service Desk Manager

Issue/Introduction

Does SDM ISO follow complicance based on  ISO 9241-161:2016 “Ergonomics of human-system interaction — Part 161: Guidance on visual user-interface elements”. 

Environment

USRD 17.3

Resolution

At this point we do not adhere to or strictly follow the ISO standard 9241-161:2016 since many of our design principles might overlap with it.