Compliance for ISO based on 9241-161:2016

Article Id: 196123

Status: Published

Updated On: 28-07-2020 21:58

Products:

CA Service Desk Manager , CA Service Management - Service Desk Manager

Issue/Introduction:

Does SDM ISO follow complicance based on ISO 9241-161:2016 “Ergonomics of human-system interaction — Part 161: Guidance on visual user-interface elements”.

Environment:

USRD 17.3

Resolution:

At this point we do not adhere to or strictly follow the ISO standard 9241-161:2016 since many of our design principles might overlap with it.