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Unable to validate server configuration in WCC

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Article ID: 196104

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Updated On:

Products

CA Workload Automation AE - Business Agents (AutoSys) CA Workload Automation AE - System Agent (AutoSys) CA Workload Automation AE - Scheduler (AutoSys) Workload Automation Agent CA Workload Automation AE

Issue/Introduction

When trying to validate the AutoSys Server in the WCC Configuration tab, it fails and the Application Server logs have the following error message:

CAUAJM_E_00200 Encryption/Decryption Failed. Module: etpki_crypto, Error: crypt/encrypt failure, Possible Cause: Key Mismatch

Cause

AutoSys Scheduler using AES encryption and WCC using Default encryption

Environment

Release : 11.3.6

Component : CA Workload Automation AE (AutoSys)

Resolution


The AutoSys Scheduler is using AES Encryption and the AutoSys server definition in the WCC Configuration tab was using Defaullt encryption. Modified the AutoSys server definition in the WCC Configuration tab to use AES encryption and entered the encryption key. Saved the server configuration and then was able to successfully validate the server.