Error on workflow validation on IP

Article Id: 196065

Status: Published

Updated On: 28-07-2020 08:57

Products:

CA Identity Manager , CA Identity Governance , CA Identity Portal , CA Identity Suite

Issue/Introduction:

CA Identity Manager (Symantec IGA) portal errors received when an approver validates a workflow:

Echec de la demande

Impossible de recuperer les donnees d'apporobation a partir du connecteur portant l'ID [477]

Problem with reading the data class com.ca.iamframework.webservice.portal.transport.v17.ApprovalDataResponse, ContentType: application/json

Translated:
Request failed

Unable to retrieve approval data from connector with ID [477]

Problem with reading the data class com.ca.iamframework.webservice.portal.transport.v17.ApprovalDataResponse, ContentType: application/json

Environment:

Release : 14.3

Component : IdentityMinder(Identity Manager)

Resolution:

This issue was resolved by deploying the IM and IP CP2 fixes for CA Identity Manager.