Error on workflow validation on IP

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Article ID: 196065

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Updated On:

Products

CA Identity Manager CA Identity Governance CA Identity Portal CA Identity Suite

Issue/Introduction

CA Identity Manager (Symantec IGA) portal errors received when an approver validates a workflow:

 

Echec de la demande

Impossible de recuperer les donnees d'apporobation a partir du connecteur portant l'ID [477]

Problem with reading the data class com.ca.iamframework.webservice.portal.transport.v17.ApprovalDataResponse, ContentType: application/json

 

Translated:
Request failed

Unable to retrieve approval data from connector with ID [477]

Problem with reading the data class com.ca.iamframework.webservice.portal.transport.v17.ApprovalDataResponse, ContentType: application/json

Environment

Release : 14.3

Component : IdentityMinder(Identity Manager)

Resolution

This issue was resolved by deploying the IM and IP CP2 fixes for CA Identity Manager.