Error relating to object "Portfolio Investment Role Demand"

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Article ID: 196001

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Updated On:

Products

Clarity PPM On Premise

Issue/Introduction

We are in the process of upgrading our 15.3 instanced to 15.7.1 latest patch. When looking in the admin file on the application server, following the execution of command "admin content csk", I can see a number of instances of an error like this:

2/13/20, 12:59 PM (admin) ERROR 13-02 12:59:48,815 - Object "pfm_role_demand" could not be found even though it has an entry in ODF_OBJECTS!

2/13/20, 12:59 PM (admin) ERROR 2020-02-13 12:59:48,815 [main] odf.out Object "pfm_role_demand" could not be found even though it has an entry in ODF_OBJECTS!

If we look in the GUI of our system under Administration/Objects - then we can see that object "Portfolio Investment Role Demand" (with the id listed in the error - "pfm_role_demand") is shown. However when trying to open this we get an error "ODF-0101: No object found." in the GUI (the object is not flagged as DWH enabled on our system).

Can you provide any assistance as to the best way for us to resolve this? Screenshot is attached. Admin log extract is also attached. 


Cause

The pfm_role_demand id value in the ODF_OBJECTS table does not appear to be correct.

Environment

Release : 15.7.1

Component : CA PPM APPLICATION

Resolution

Please check to see if the pfm_role_demand id value in the ODF_OBJECTS table is the same as the pk_id value in the CMN_CAPTIONS_NLS table. If they a different this could be a probable cause.