Single appliance has high HDD utilization

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Article ID: 195999

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Updated On:

Products

CA Privileged Access Manager (PAM) CA Privileged Access Manager - Cloakware Password Authority (PA) PAM SAFENET LUNA HSM CA Privileged Access Manager - Server Control (PAMSC)

Issue/Introduction

When looking at the dashboard in the PAM GUI, one or more of the appliances is showing high HDD utilization.

Cause

The two biggest reasons this may occur are...

- Log files are not rotating properly, causing them to grow in size. There was a known issue with 3.2.x where the logs would not rotate that was resolved in 3.3.x, but if the HDD was already low on space, then the rotation will fail.
- There is a large number of core files on the server due to a known issue

Environment

CA PAM 3.3.0, 3.3.1, or 3.3.2

Resolution

Open a case with support so an engineer can SSH to the appliance and clean up the logs and/or core files.

Additional Information

For the core dumps issue, this was resolved in either 3.3.3 or 3.4.0 PAM.

Resolved Issues in 3.3.3
Resolved Issues in 3.4