Running Portal 3.5 Migration Utility Results In 502 Proxy Error

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Article ID: 195983

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Updated On:

Products

CA API Developer Portal

Issue/Introduction

While running the Portal 3.5 Migration utility the following error is generated:


ERROR: 502 Proxy Error message sent by the server

 

Cause

The default timeout on the Apache side is set to 60 seconds and might be too low for some environments.

Resolution

The timeout value is configurable.

You can edit the following file on the portal:

/etc/httpd/conf/httpd.conf

update the Timeout value from 60 to a higher value, say 300 for example.

Then restart the httpd service

-service httpd restart

 

Run the migration utility once again and see if the error in question is still getting generated.  If so, you can continue to increase the timeout value further and test again.