ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.

Running Portal 3.5 Migration Utility Results In 502 Proxy Error


Article ID: 195983


Updated On:


CA API Developer Portal


While running the Portal 3.5 Migration utility the following error is generated:

ERROR: 502 Proxy Error message sent by the server



The default timeout on the Apache side is set to 60 seconds and might be too low for some environments.


Portal 3.5


The timeout value is configurable.

You can edit the following file on the portal:


update the Timeout value from 60 to a higher value, say 300 for example.

Then restart the httpd service

-service httpd restart


Run the migration utility once again and see if the error in question is still getting generated.  If so, you can continue to increase the timeout value further and test again.