DX App Experience Analytics APK wrapping issues

Article Id: 195982

Status: Published

Updated On: 27-07-2020 11:53

Products:

CA Application Experience Analytics SaaS (AXA)

Issue/Introduction:

I am experiencing an issue with the DX App Experience Analytics APK wrapping process. Basically, the Android app works fine (it installs and runs) when not wrapped using the CA Mobile App Analytics wrapper. However, when it gets wrapped by the CA Mobile App Analytics wrapper version 18.4.0, it does not install anymore on an Android device (Android 9). The APK manual installation process returns an App not installed error.

I understand there is a newer version of the CA Mobile App Analytics wrapper (20.1.1) but that version has an issue with collecting customer metrics, so I cannot switch to that.

Cause:

Permissions issue.

Environment:

Release : 18.4.0

Component : CA APP EXPERIENCE ANALYTICS SAAS

Resolution:

Permissions were missing

android.permission.ACCESS_WIFI_STATE
android.permission.ACCESS_COARSE_LOCATION