Automated Maintenance is not processing

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Article ID: 195975

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Updated On:

Products

Automic Automation Intelligence

Issue/Introduction

Scenario:

After the restart of JAWS AAI, there is following messages in the maintanace.log file:

INFO  [DBMaintWorker] Running DB Maintenance

INFO  [DBMaintPurgeJawsExecutor] Purge Jaws started

Most of the time these messages are normal. However, if there is no update to the maintanace.log file for a day, and all that is present in the logs are messages as presented above, that indicates that Automation Database Maintenance is stuck.





Cause

Defect

Environment

Release : 5.8.X

Component : AUTOMIC AUTOMATION INTELLIGENCE ENGINE

Resolution

Upgrade to AAI 6.0.1 release or higher.