Automated Maintenance is not processing

Article Id: 195975

Status: Published

Updated On: 27-07-2020 10:44

Products:

Automic Automation Intelligence

Issue/Introduction:

Scenario:

After the restart of JAWS AAI, there is following messages in the maintanace.log file:

INFO [DBMaintWorker] Running DB Maintenance

INFO [DBMaintPurgeJawsExecutor] Purge Jaws started

Most of the time these messages are normal. However, if there is no update to the maintanace.log file for a day, and all that is present in the logs are messages as presented above, that indicates that Automation Database Maintenance is stuck.

Cause:

Defect

Environment:

Release : 5.8.X

Component : AUTOMIC AUTOMATION INTELLIGENCE ENGINE

Resolution:

Upgrade to AAI 6.0.1 release or higher.