Unable to save a new rule without any condition defined

book

Article ID: 195967

calendar_today

Updated On:

Products

Endpoint Protection Mobile

Issue/Introduction

In SEP Mobile management console trying to make an unwanted app rule from the Apps library.

  1. I click on Apps -> Library or https://mc.sepmobile.securitycloud.symantec.com/admin/malware/catalog
  2. Click the gear icon and select Create an unwanted iOS and iPad app rule... or Create an unwanted Android app rule...
  3. Name the new rule, set the intended conditions and select Create
  4. Get an error that says Unable to save a new rule without any condition defined

Resolution

To workaround this issue:

To create the unwanted app rule, go to Settings>Security>Apps or https://mc.sepmobile.securitycloud.symantec.com/admin/settings/security/malware and create the desired rule.