After upgrading, Data Collectors are not connecting back into the Data Aggregator
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Article ID: 195949
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Updated On:
Products
CA Infrastructure Management
CA Performance Management - Usage and Administration
DX NetOps
Issue/Introduction
After upgrading, Data Collectors are not connecting back into the Data Aggregator
Cause
Looking at the DC activemq log showed numerous errors relating to communications and inability to connect to DA activemq.
Environment
Component : IM Reporting / Admin / Configuration
Resolution
Note: This process will clear any and ALL cached polling data but it may also be the only resolution.
- Stop activemq (systemctl stop activemq)
- Stopped dcmd (systemctl stop dcmd)
- Ensured java processes were actually stopped (ps -ef|grep java)
- Start the dcmd process (systemctl start dcmd)
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