Software Signature Scan Button grayed out on ITCM Enterprise Manager console.

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Article ID: 195936

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Updated On:

Products

CA Client Automation - Asset Management CA Client Automation - IT Client Manager CA Client Automation CA Client Automation - Software Delivery CA Client Automation - Remote Control CA Client Automation - Asset Intelligence CA Client Automation - Desktop Migration Manager CA Client Automation - Patch Manager

Issue/Introduction


At EM, SW signature Scan Button is grayed out


Properties for _EM - Software Inventory Configuration - Signature
Tab: Methods
Select which method you want to use in order to collect Software information
Method: Signature Scanning
==>Button 'Configure Scanning' grayed out / inactive





Environment

Release : 14.0 SP3

Component : DESKTOP AND SERVER MANAGEMENT

Resolution

Please Open a Case with support and request : T5IZ429

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