Error retrieving entity type GPOLICY with name *. Returned message ([email protected]) ERROR: Failed to receive reply Communication timed-out

Products

• CA Virtual Privilege Manager
• CA Privileged Identity Management Endpoint (PIM)

Issue/Introduction

Gets following error when trying to view policies:

Error retrieving entity type GPOLICY with name *. Returned message ([email protected]) ERROR: Failed to receive reply Communication timed-out

Environment

Release : 14.0

Component : CA ControlMinder - Privileged Passwords

Resolution

Restarted PIM.