The Remote Indexer, on Windows, hangs if the command line contains a typo.

Products

• Data Loss Prevention
• Data Loss Prevention Discover Suite
• Data Loss Prevention Enterprise Suite
• Data Loss Prevention Network Discover
• Data Loss Prevention Network Protect
• Data Loss Prevention Core Package

Issue/Introduction

Data Loss Prevention (DLP)
Remote Indexer

I was running the following command on the Windows Remote Indexer which had a typo but an error was not presented. 

Here is the command:

 

C:\Users\PSI_CT82>C:\Apps\SymantecDLP\Indexers\15.5\Protect\bin\RemoteEDMIndexer.exe -verbose -ignore_date -data=F:\DLPEDM\MPD_CUALL.dat -profile=F:\DLPEDM\MPD_CUALL.edm -results=F:\DLPEDM\DLSSN_index_results 

 

Note that the switch "-results" should be "-result".

 

When the command with the typo is run, it just hangs and does not throw an error or show any movement. 

After waiting over half an hour, I had to kill the process.

I would like to see an error message saying that there is something wrong with the command.

 

 

 

 

Environment

Release : 15.5

Component : Remote Indexer

Cause

Typo in the Remote Indexer command line.

Resolution

Feature request ISFR-1340 has been created to have the Remote Indexer error out if the command line is not correct.