FAQ: Migration of Symantec Cloud Workload Protection to Google Cloud Platform

Products

• Cloud Workload Protection

Issue/Introduction

This information is subject to change. Please check back often for updates.

Symantec's integration into Broadcom has presented operational and business opportunities that will enable us to sharpen our focus on delivering industry-leading security software for our customers. To help accelerate our cloud roadmap and strengthen integrations within our portfolio, we are moving from Amazon Web Services (AWS) to the Google Cloud Platform (GCP).

Cause

 

 

Resolution

1. What are the benefits of this migration?

• Accelerated development of transformational cloud services
• Reduced latency for service-to-service communications
• Virtually infinite scale and improved resilience
• Strengthened infrastructure compliance certifications
• Reduced reliance on congested public internet routes
  
  

To achieve this, our cloud services that currently operate in a combination of co-located data centers and AWS will be migrated to GCP. This transition will provide significant customer value and simplification of our operational environment. We want to stress that our applications and services are not changing; only the underlying infrastructure is changing.

2. Will customers have to make changes as a result of this migration?

Customers don't need to take any action or make any changes to their environment. The product will continue to function as before after the migration completes.

 

3. What will be migrated?

Symantec Cloud Workload Protection (CWP), Symantec Cloud Workload Protection for Storage, Symantec Cloud Workload Assurance, Symantec Protection Engine for Cloud Services, Symantec Protection Engine for NAS 

4. What is the migration timeline?

We will be fully migrated to GCP in January 2021. 

 

5. Where are the GCP data centers for CWP located?

US: South Carolina

6. Does Symantec have any plans to use any other GCP regions outside of the US?

Symantec's current priority will be to migrate existing infrastructure to GCP infrastructure in the same regions where we are located today. There are no near-term plans to expand to any new locations, but Symantec continues to monitor market demand.

7. Why GCP?

Google is the world's largest and most diverse hyper-scale cloud application provider. Their powerful network and platform technologies will benefit all of Symantec's cloud-delivered services. Google’s platform is capable of delivering virtually unlimited compute on-demand, significantly increasing our ability to scale quickly to meet customer needs.

Other key features:

• GCP maintains a strong privacy policy and is separate from Google's consumer business, ensuring that your data is not subject to any form of data mining.
• All the security controls built into our application today will be carried into GCP.
• GCP POPs meet FedRAMP and many other diverse compliance standards.
• Our environment in GCP will be fully isolated from other tenants.
• GCP is trusted by leading brands, including large financial institutions.

8. In simple terms, what does this migration mean?

Put simply, we are moving to a new data center provider that also supplies compute and network infrastructure. This frees us from having to manage physical infrastructure, enhancing our focus on our core business.

Additional Information

Further information

Your support contacts can provide additional information should you have other questions regarding this migration.