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When Spectrum polling one specific OID Cisco device getting crash
Article ID: 195873
Updated On:
Products
CA Spectrum
Issue/Introduction
Customer noticed that "One of the Cisco device in their environment has a bug, that if spectrum polling .1.3.6.1.2.1.31.1.1.1 may have the device crash".
Environment
CA_Spectrum - 10.3.x
OS - Windows/Linux
Component : Spectrum Core / SpectroSERVER
Resolution
- The OID in the case is actually the entire ifXTable. We use the information in that table in many different parts of Spectrum.
There is no way we can tell Spectrum to not poll any attribute in that table. It would take a major code change.
Additional Information
In-order to fix this issue, customers have to get a fix from Cisco vendor.
Feedback
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