Upgrade of switch OS does not reflect in USM Details Tab Description

Article Id: 195860

Status: Published

Updated On: 11-08-2020 10:27

Products:

DX Infrastructure Management , NIMSOFT PROBES , DX Infrastructure Management

Issue/Introduction:

We're running UIM/UMP 9.2.0 and the client has lately upgraded the OS of some of their MPLS switches, I can see the new OS version in snmpcollector config but when looking at USM, it's still showing the old OS version.

Environment:

Release : 9.2.0

Component : UIM - SNMPCOLLECTOR

Resolution:

Some probes automatically discovery systems. But in USM, the OS of devices such as switches, routers, etc., when upgraded, are not automatically discovered and reflected in USM.

If you want automatic discovery in USM, you need to schedule discovery to update one or more system components automatically via the Discovery Wizard using the Schedule tab.

Schedule Discovery
https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/it-operations-management/unified-infrastructure-management/20-1/installing/discover-systems-to-monitor/configuring-discovery/schedule-discovery.html

Discovery Architecture
https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/it-operations-management/unified-infrastructure-management/20-1/installing/discover-systems-to-monitor/introduction.html

View Discovered Systems

https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/it-operations-management/unified-infrastructure-management/20-1/installing/discover-systems-to-monitor/configuring-discovery/view-discovered-systems.html