Two Project Dashboard Tabs after Upgrade

book

Article ID: 195852

calendar_today

Updated On:

Products

Clarity PPM On Premise Clarity PPM SaaS

Issue/Introduction

After upgrading to Clarity 15.8, there are now two Project Dashboard tabs on the Overview page. One of them opens as expected, but the other one throws an 'Unable to process request' error. 

Environment

Release : 15.8

Component : CA PPM STUDIO

Resolution

There are differences between the two tabs including the following: 

1. Project Dashboard

ID: copProjectManagerDashboar 

Portlets: Cost and Effort Dashboard and Schedule Dashboard

2. Project Dashboard

ID: copProjectManagerDashboard

Portlets: Project Manager Cost Dashboard and Project Manager Schedule Dashboard

--

The Project Manager Cost Dashboard and Project Manager Schedule Dashboard portlets on of one of the two tabs are deprecated and should not be used. 

The other instance of the Project Dashboard tab has the two new portlets that replaced the two deprecated portlets.The tab having ID copProjectManagerDashboar should be the one that continues to be used. The other can be deleted from Administration - Portlet Pages - Overview - Tabs.