Unable to install product on a supported OS

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Article ID: 195845

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Updated On:

Products

CA Workload Automation AE - Business Agents (AutoSys) CA Workload Automation AE - System Agent (AutoSys) CA Workload Automation AE - Scheduler (AutoSys) CA Workload Automation Agent CA Workload Automation AE

Issue/Introduction

When I run the R12 DVD iso file on AWS Linux -2 OS to install Workload Automation Autosys components, the following error is encountered during OS validation and installation is aborted:

Error:

[CAUAJM_E_110025] This operating system is not supported for AutoSys
installation. For a list of supported operating systems, refer to AutoSys
Suppport Matrix.

PRESS <ENTER> TO ACCEPT THE FOLLOWING (Quit Installation):

 

Environment

Release : 11.3.6

Component : CA Workload Automation AE (AutoSys)

Resolution

  1. Logon to the server as the root user.
  2. Set the environment variable SKIP_PRE_CHECKS=1 from the command line, as the root user. This will bypass the OS validation checks.
  3. Launch the installer script and choose the appropriate product for installation and respond accordingly to the prompts to suit your environment.