unable to ssh gateway 10 EC2 instance and deploy image in right AWS region


Article ID: 195840


Updated On:


CA API Gateway API SECURITY CA API Gateway Precision API Monitoring Module for API Gateway (Layer 7) CA API Gateway Enterprise Service Manager (Layer 7) STARTER PACK-7 CA Microgateway


I am trying to SSH an EC2 (AWS) instance.

I run it from the image gateway-10.0.00-10442-ami-centos7-x86_64 - ami-014505d1f95d40f97

I have to copy this AMI to my region zone because it not present there.

So the issue is that once the gateway start I try to SSH to it, but looks like the ports are still closed.

I have checked all the Security groups making sure that the port is enabled for the network I am working on.

I have also have test with a simple centos box with the same Security Groups and same SSH keys, and this work perfectly.

According  to https://knowledge.broadcom.com/external/article?articleId=188581 I used the supported instance type ,

None of them work, can you please assist us, in the documentation there is no recommendation for the instance to use



Release : 10.0

Component : API GATEWAY


Use the right instance mentioned in the KD doc , if the image is not available in your region , open a support case to have the image made available in your region .