VANTAGE Windows Client Statistics view generates the message: 'NO STRING OF FIELD NAMES GIVEN'

Products

• Vantage Storage Resource Manager
• GRAPHICAL MANAGEMENT INTERFACE

Issue/Introduction

Sometimes it can happen that when using the Vantage Windows Client and asking for Statistics (both Full or Totals) on any of the available Views, the below popup is received:

 

and the Statistics are not produced. 

How can this error be bypassed? 

Environment

Vantage 

Resolution

In order to correct this problem the following steps should be done: 

1. Login to Windows Client. Close all windows except the Object Tree and Host list. In Object Tree open object:

CA Vantage Internal Management -> Dictionary -> Object Definitions

2. Load data into the object and filter for the statistics object, using the filter: Object = STATISTX

3. You should see only one record in the object now. Select the record in table and use Actions -> Load Object Definitions

4. Accept the action and verify that the message:

Object: STATISTX Version X... - Definitions loaded OK 

is received...

5. Close the object.

6. Open any object in the Object Tree, load it with data, and try to view Statistics for it.