VANTAGE Windows Client: asking for Statistics 'NO STRING OF FIELD NAMES GIVEN'

Products

• CA Vantage Storage Resource Manager
• CA Graphical Management Interface

Issue/Introduction

Sometimes it can happen that, using Vantage Windows Client and asking for  Statistics (both Full or Totals) on any of the available Views, the below popup is got :

 

and the Statistics are not produced. 

How to bypass this error?  

 

 

Environment

Release : 14.0

Component : CA Vantage Storage Resource Manager

Resolution

In order to correct the problem the following steps should be done: 

1. Login to Windows Client. Close all windows except the Object Tree and Host list. In Object Tree open object:
CA Vantage Internal Management -> Dictionary -> Object Definitions

2. Load data into object and filter for statistics object, using the filter: Object = STATISTX

3. You should see only one record in the object now. Select the record in table and use Actions -> Load Object Definitions

4. Accept the action and verify that the message:

Object: STATISTX Version X... - Definitions loaded OK 

is got

5. Close the object.

6. Open any object in Object Tree, load it with data and try to view a Statistics.

All should be good now but if the problem still occurs,  Please open a case to Broadcom Support.