JOBMSG ended with RETCODE 3

Products

• CA Automic Workload Automation - Automation Engine
• CA Automic Workload Automation - Automation Engine

Issue/Introduction

When job is executed on Windows Agent, below error message is received.

Error message:

ATTENTION - UC4:JOBMESSENGER failed
JOB ended with RETCODE 0
JOBMSG ended with RETCODE 3
JOB will abort with RETCODE from JOBMSG step

Environment

Release : 12.3.1

Component : AUTOMATION ENGINE

Resolution

Resolution: 

Follow below steps

1.Go to Agent Ini file.

2.Edit the parameter UC_EX_JOB_MD in section [VARIABLES] of the agents ini-file

Insert the Windows short path of the job messenger's binary, like below

UC_EX_JOB_MD= Windowsshortpath

Example: UC_EX_JOB_MD=C:\PROGRA~1\UC4\AgentWin\bin\UCXJWX6M.EXE\UCXJWX6M.EXE(My local machine short path)

To get the Windows short path, you can use the command for %I in (.) do echo %~sI

3.Once the parameter is added, saved the file.

4.Restart the Windows Agent.

5.Run the job again.

It will resolve the issue.