Unable to download the sso webagent binaries

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Article ID: 195796

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Updated On:

Products

CA Single Sign On Secure Proxy Server (SiteMinder) CA Single Sign On Agents (SiteMinder) CA Single Sign On Federation (SiteMinder) CA Single Sign On SOA Security Manager (SiteMinder) SITEMINDER

Issue/Introduction

When we try to download below list of binaries from broadcom site, it's just empty .zip are downloading, Can you please check if this a problem with my account/browser ??

I tried on both chrome and IE browsers and ended up with same place (only empty folder downloading).

Environment

Release : 12.7

Component : SITEMINDER -WEB AGENT FOR APACHE

Resolution

Unfortunately we, broadcom support fro siteminder, do not support the support portal website.

Can you go to:

https://support.broadcom.com/enterprise-software

And then at the bottom of the page, look for "Customer Care Request Form". Click on this and log a case with the "Request type" of "Support Portal Issues".

This should be directed to the correct team for help.