Unable to download the sso webagent binaries

Article Id: 195796

Status: Published

Updated On: 23-07-2020 14:34

Products:

CA Single Sign On Secure Proxy Server (SiteMinder) , CA Single Sign On Agents (SiteMinder) , CA Single Sign On Federation (SiteMinder) , CA Single Sign On SOA Security Manager (SiteMinder) , SITEMINDER

Issue/Introduction:

When we try to download below list of binaries from broadcom site, it's just empty .zip are downloading, Can you please check if this a problem with my account/browser ??

I tried on both chrome and IE browsers and ended up with same place (only empty folder downloading).

Environment:

Release : 12.7

Component : SITEMINDER -WEB AGENT FOR APACHE

Resolution:

Unfortunately we, broadcom support fro siteminder, do not support the support portal website.

Can you go to:

https://support.broadcom.com/enterprise-software

And then at the bottom of the page, look for "Customer Care Request Form". Click on this and log a case with the "Request type" of "Support Portal Issues".

This should be directed to the correct team for help.