Request to Downgrade Clarity SaaS Environment

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Article ID: 195786

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Updated On:

Products

Clarity PPM SaaS

Issue/Introduction

To prepare for the AWS migration, there is a need to downgrade one of the lower SaaS environments to be the same version as Production. 

Can this be done?

Environment

Clarity PPM SaaS

Resolution

Unfortunately, this request cannot be approved and completed by our SaaS team.

Please use another environment lower environment, if available, that is already on the desired version for migration testing.