Risk, Issue and Change Requests are not Listed in the Modern UX

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Article ID: 195775

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Updated On:

Products

Clarity PPM On Premise Clarity PPM SaaS

Issue/Introduction

In the Modern UX, the Risk, Issue and Change Request records are not listed in their corresponding modules. The module shows the total number of records, but the actual records do not show. 

Other lists, such as the Task list, show the same behavior. 

Environment

Release : 15.8.1

Component : CA PPM APPLICATION

Resolution

This is due to the modern UX being used in IE. IE 11 is not supported for use with the Modern UX. 

Using another supported browser, such as Chrome or Firefox, will display the records as expected.