CAHASOK05 User not authorized to access Report with CA Web Viewer

Article Id: 195770

Status: Published

Updated On: 23-07-2020 12:22

Products:

CA Output Management Web Viewer

Issue/Introduction:

A user tried to access a report but was correctly denied due to security.
The error in the web browser is as follows:

Error occurs!! User not authorized to access Report "XW1234" Gen=7233 Seq=1

In the CADRAS address space, there is corresponding message: CAHASOK05 User not authorized to access Report "XW1234" Gen=7233 Seq=1

Cause:

Error in CA View security configuration

Environment:

Release : 12.1

Component : CA OUTPUT MANAGEMENT WEB VIEWER FOR ALL PLATFORMS

Resolution:

Neither Web Viewer or DRAS make security calls. All security it handled by CA View.
To test, sign onto CA View and access the report and see if there is an error message there.

There was a security configuration issue and when this was corrected, the user was able to sign on.