Query failures intermittently while running the Protocols dashboard

Article Id: 195735

Status: Published

Updated On: 23-07-2020 07:24

Products:

CA Infrastructure Management , CA Performance Management - Usage and Administration , DX NetOps

Issue/Introduction:

User is complaining about seeing intermittent query failures while running netflow -table hierarchy protocol by volume dashboard..(Image attached)

We have opened a ticket with NFA team and they have determined that the root cause is that CAPC is sending too many interfaces in the query to NFA and think that it should be done in chunks.

Environment:

Release : 3.7

Component : IM Data Aggregator

Resolution:

This issue is fixed in 3.7.11