Query failures intermittently while running the Protocols dashboard

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Article ID: 195735

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Updated On:

Products

CA Infrastructure Management CA Performance Management - Usage and Administration DX NetOps

Issue/Introduction

User is complaining about seeing intermittent query failures while running netflow -table hierarchy protocol by volume  dashboard..(Image attached)

We have opened a ticket with NFA team and they have determined that the root cause is that CAPC is sending too many interfaces in the query to NFA and think that it should be done in chunks.

 

Environment

Release : 3.7

Component : IM Data Aggregator

Resolution

This issue is fixed in 3.7.11