SFTP -"Server closed the connection"

book

Article ID: 195732

calendar_today

Updated On:

Products

Clarity PPM SaaS

Issue/Introduction

I am unable to connect to our SFTP.  Server closes connection.

Cause

Password is incorrect

Environment

Release : All supported releases

Component : CA PPM SAAS APPLICATION

Resolution

Please ensure that the password is correct as capital letters sometimes get mistaken for lower case letters. 

(Example - upper case I(i) and lower case l (L))