Timeline view is blank

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Article ID: 195729

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Updated On:

Products

Clarity PPM SaaS Clarity PPM On Premise

Issue/Introduction

In New UX

  • There are tasks on a Project. 
  • Board and Grid view work correctly.  
  • Select Timeline view and the page is blank

STR

  1. Go to New UX
  2. Select your Project
  3. Click Tasks tab
  4. Click Timeline View

Expected Result - Timeline view shows the tasks

Actual Result - The page is blank where the tasks should be listed

Cause

The Period is missing from PickList under View Options

Environment

CLARITY PPM 15.8.+

Resolution

  1. Go to New UX
  2. Select your Project
  3. Click Tasks tab
  4. Click Timeline View
  5. Click 'View Options'
  6. Select an option from the Periods drop down. i.e. Weeks, Months, Quarters or Years.

 

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