Timeline view is blank

Article Id: 195729
Status: Published
Updated On: 01-09-2020 14:18
Products:
Issue/Introduction:

In New UX

  • There are tasks on a Project. 
  • Board and Grid view work correctly.  
  • Select Timeline view and the page is blank

STR

  1. Go to New UX
  2. Select your Project
  3. Click Tasks tab
  4. Click Timeline View

Expected Result - Timeline view shows the tasks

Actual Result - The page is blank where the tasks should be listed

Cause:

The Period is missing from PickList under View Options

Environment:

CLARITY PPM 15.8.+

Resolution:

  1. Go to New UX
  2. Select your Project
  3. Click Tasks tab
  4. Click Timeline View
  5. Click 'View Options'
  6. Select an option from the Periods drop down. i.e. Weeks, Months, Quarters or Years.