Description:
While using Directory Mapping, you may get an authorization failure and in the policy server traces you may see the following:
[10/11/2013][07:40:19.360][848][4964][SmAzMapping.cpp:752][Leave function CSmAzMapping::ProcessRealm][][][][CSmAzMapping::ProcessRealm][NULL][][][][][][][][][][][][][][][][][][][][][][][][][][][][][][][][][][][][][10/11/2013][07:40:19.360][848][4964][SmAzMapping.cpp:331][Failed to find any valid user using Identity Mapping][][][][CSmAzMapping::GetAzUser][][][][][][][][][][][][][][][][][][][
][][][][][][][][][][][][][][][][][][]
Solution:
You need to check you user directory definition and make sure that user attributes are correctly defined, especially the universal ID because you are using it for the Directory Mapping.