Upgrade Hardware Version of VMware

Products

• Messaging Gateway

Issue/Introduction

Can we upgrade the hardware version in the VMware system, or will that require us to install a new version SMG VM?

Environment

Release : 10.7.x

 

Resolution

Yes, you can upgrade the Hardware version of VMWare underneath an install of SMG, as long as the VMware version is supported for the version of Symantec Messaging Gateway in use.

The only requirements are:

1. The hardware version of VMWare is supported by Messaging Gateway, and
2. The Symantec Messaging Gateway is shut down while doing the update. 

Additional Information

VMware's "Hardware version" for a guest virtual machine is something configured in VM itself and not related directly to Messaging Gateway outside of our version requirements.  
 
This should discuss this with a VMWare administrator if there are any further questions.