HTTPS configuration message SSO Service is not available

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Article ID: 195647

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Updated On:

Products

CA Application Delivery Analysis MTP (NetQoS / ADA) CA Application Delivery Analysis (NetQoS / ADA) APPLICATION DELIVERY ANALYSIS SUPERAGENT

Issue/Introduction

Enable HTTPS
 
Step 9 Configure the Single-Sign On SSL scheme and port
 
Run install_path\Portal\SSO\bin\SsoConfig.exe and select options 2 and 4 and receive the message error SSO Service is not available.
 
 

Cause

IIS configuration

 

Environment

ADA Release : 11.1

Resolution

The message "error that the SSO Service is not available" is due the IIS configuration on Add Site Binding Hostname field, the correct is lave this filed in blank or inform the correct ADA hostname
 
Before:
 
After:

Additional Information

https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/it-operations-management/application-delivery-analysis/11-1/installing/post-installation-configuration/enable-https-for-the-ca-application-delivery-analysis-web-interface.html

 

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