Agile Addin Replaced Project Views All Custom configuration has gone.

Article Id: 195646

Status: Published

Updated On: 08-09-2020 06:40

Products:

Clarity PPM SaaS

Issue/Introduction:

The customer's custom project views have been replaced with default Clarity PPM views. The customer can no longer update their own project data fully.

Cause:

After the command was run to install Agile integration those Add-in items that were in upgrade Ready status was installed. This led to the Clarity PPM project views that had been modified being replaced by the default ones.

Environment:

Release : 15.7

Component : CA PPM SAAS APPLICATION

Resolution:

The Clarity PPM content packages was used to copy the modified project properties general view from another environment.