Agile Addin Replaced Project Views All Custom configuration has gone.

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Article ID: 195646

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Updated On:

Products

Clarity PPM SaaS

Issue/Introduction

The customer's custom project views have been replaced with default Clarity PPM views.  The customer can no longer update their own project data fully.

Cause

After the command was run to install Agile integration those Add-in items that were in upgrade Ready status was installed. This led to the Clarity PPM project views that had been modified being replaced by the default ones.

Environment

Release : 15.7

Component : CA PPM SAAS APPLICATION

Resolution

The Clarity PPM content packages was used to copy the modified project properties general view from another environment.